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Integration FAQs

From 1st May 2019 Broadstock Office Furniture Limited (BOF) will change its name to SouthernsBroadstock Limited (SBL).

At that time Southerns Office Interiors Limited (SOI) and Southerns Office Interiors (Yorkshire) Limited (SOIY) together with the former brand Broadstock Office Furniture Limited (BOF) will be trading as one integrated legal entity: SouthernsBroadstock Limited.

In order to assist you understand this change more clearly, below are some frequently asked questions which we hope will answer any queries you may have as we continue to serve you.



From 1st May 2019 Broadstock Office Furniture Limited (BOF) will change its name to SouthernsBroadstock Limited (SBL). At that time Southerns Office Interiors Limited (SOI) and Southerns Office Interiors (Yorkshire) Limited (SOIY) together with the former brand Broadstock Office Furniture Limited (BOF) will be trading as one integrated legal entity: SouthernsBroadstock Limited. In order to assist you understand this change more clearly, below are some frequently asked questions which we hope will answer any queries you may have as we continue to serve you.

By integrating our three FF&E businesses we will enhance all aspects of the products, services and customer experience we currently provide by: fully joining up our people to share knowledge, ideas and innovation; operating common business-wide processes, and; expanding our products and services to be available to all customers.

Specifically, benefits derive from: optimised manufacturing and furniture sourcing; improved delivery & installation capabilities; a common customer services team, a single finance function, greater design potential and broader account management.

We have prepared well in advance for the integration of our 3 x businesses and as such all existing contracts for SOI and SOIY should by now have already transferred into the name of BOF.  That said, if you believe that your contract remains with either SOI or SOIY we would ask that you notify us of the same, following which with your agreement we will organise for our contract with you to be novated to the re named entity SouthernsBroadstock Limited (formerly BOF).

The SouthernsBroadstock Limited company number remains as 02752681, the former company number for Broadstock Office Furniture Limited. The SouthernsBroadstock VAT number remains 616425158, which is the former VAT number for Broadstock Office Furniture Limited.

Yes, and not only will you have access to the ranges you currently buy but you will now have greater access to furniture ranges through the combined UK and Global supply chain of the SouthernsBroadstock brand. SouthernsBroadstock will also have access to the design brands of our sister company Ralph Capper Interiors, which include: Vitra; Walter Knoll; Fritz Hansen and Allermuir but to name a few.

There will be no change to your current Account Manager, and they will be in touch in the near future to discuss any queries you may have and to talk you through some basic changes in the way we interact with you including changes of email addresses etc.

We will be launching a new central phone number (local call charges apply) for you to make contact with our combined new entity; however, our previous phone numbers will still work. Mobile phone numbers will stay the same.

Our email addresses will change, and we will be in contact to confirm these changes. However, the original emails you have been using over the years will still be forwarded on to the intended recipients’ new email address.

Our new general sales enquiry e-mail address will be: sales@southernsbroadstock.co.uk from the 1st May.

Any orders raised after 1st May 2019 to SOI, SOY and BOF will need to be addressed to our new SouthernsBroadstock company. These will be administered, delivered and invoiced by SouthernsBroadstock.

We realise that there needs to be a phasing of all operational and financial arrangements such as invoices and payments etc so all current banking arrangements will continue to be available for some time to ensure that we have a catch-all.  That said, SouthernsBroadstock bank details are changing and we would ask that you please use the following new bank details:

HSBC UK Bank PLC
Leeds City Branch
P.O. Box 105
33 Park Row
Leeds
LS1 1LD

 

Sort code: 40-27-15

Account Number: 55321271

Your first point of contact will be your Account Manager, then your Account Co-ordinator.  Any general sales enquiries sent to sales@southernsbroadstock.co.uk  will be responded to within 24 hours.

Jon Stoney (Group Sales Director) is available to answer any queries you may have or that your account manager cannot answer.

 

Jon’s mobile number is: 07788 914872 (e-mail: jon.stoney@southernsbroadstock.co.uk) should you wish to make contact with him directly.

All mini-competitions, tenders and bids will be managed centrally by our sales directors and bid team. Please continue to use your e-procurement routes (i.e. Delta, In-Tend) and select SouthernsBroadstock. Our Bid Team will be changing all portal registrations.

Please can you communicate any proposed mini competitions via tenders@southernsbroadstock.co.uk prior to their release?

Any queries regarding tenders or mini competitions please use the contact details below:

 

Simon Baird 01625 442642 tenders@southernsbroadstock.co.uk

No, please remove Southerns but retain any existing registrations to allow you to process any invoices within your own systems. Broadstock and our 2 x Southerns businesses are separate legal entities and have separate accounting and reporting procedures.

Delivery and Installation will be undertaken by our directly employed workforce and/or approved service partners. Whilst we transition into the SouthernsBroadstock branding and vehicle livery we may still deliver in previous legacy branded vehicles and uniforms.

The SouthernsBroadstock design team consists of interior designers and space planners from both previously branded businesses. All work produced will be completed to the same high standards you are used to (including BIM Level 2 if required) and managed internally.

You can contact any of our SouthernsBroadstock Executive Leadership Team via the following:

 

Position Name Mobile Email Address
Executive Director Craig Eastwood 07545 125124 craig.eastwood@extentiagroup.co.uk
Managing Director Tim Worne 07860 702970 tim.worne@southernsbroadstock.co.uk
Group Sales Director Jon Stoney 07788 914872 jon.stoney@southernsbroadstock.co.uk
Operations Director David Rand 07734 856401 david.rand@southernsbroadstock.co.uk
Head of Finance Tom Rook 07912 293482 tom.rook@southernsbroadstock.co.uk
HR Manager Dannii-Wood-Wright 07471 991840 dannii.wood-wright@extentiagroup.co.uk
Marketing Manager Kayleigh Williams 07471 991960 kayleigh.williams@extentiagroup.co.uk
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SouthernsBroadstock

Extentia Group